GROSVENOR GARDEN CENTRE

10th March 2005

Grosvenor quite rightly keeps on winning award after award due to a few simple principles, the best quality plants and products presented in wonderful surroundings with excellent help and advice from specialists.

As the centre was once again expanding, the decision was made to upgrade the telephone system, computer network and epos systems. For our part, Check Communications installed external Category 5 data outlets for computers and network tills, standard fare for our engineers.

The greatest difference however was the introduction of an Ascotel digital telephone system with fully integrated DECT handsets that allow staff to roam freely around the centre, but still stay in touch with their colleagues. In fact Direct Dial IN (DDI), allows customers to ring the department they choose which will probably be one of the many product specialists anywhere in the garden centre grounds.

ISDN extensions from the Ascotel provide dial up Internet and credit card electronic receipt transfer over night, and even video conferencing, while an integrated NT voicemail platform provides automated messages for everything from planting advice to opening Times.